Are you facing the mind-boggling FileMaker Server Admin issue? Some people are unable to launch the Admin Console on the FileMaker and this is disastrous. If you are one of them, don’t despair as we are here to help. This solution will help you view the Admin Console using any browser. 

This issue has left many stumped, but no longer. Here is a breakdown of the FileMaker Server Admin issue and how you can fix it in one simple step.

What is FileMaker Server?

First, a bit of background. FileMaker Server is a software whose purpose is to securely share data between multiple user groups using FileMaker Pro, FileMaker Go, WebDirect, and Custom Web Publishing.

You can also use it to perform automated tasks such as backing up your software, generating reports, or saving information in a PDF. Speaking of which, we have a post on Displaying the PDF in Preview Mode.

Back to the FileMaker Server topic. FM GO and WebDirect users connecting to the Server are counted as distinct user connections. You have to purchase these user connections from FileMaker Inc. for accessing the database. The good news is that FM Pro (Client) access is not a user connection.

The Server has AES 256-bit encryption which you can enable using FM Pro Advanced (Developer Tool). FileMaker also provides an SSL which one can purchase and install separately.

FileMaker Server access through external authentication is via Active Directory/Open Directory.

FileMaker Server Details and Information

Here are some specifics of the FM Server in this situation. We will get to the problem and its solution afterward.

Version: FileMaker Server 14

Server: Mac Pro with 20GB RAM and 12 core processor

Deployment: Dual Server deployment – i.e. The master machine hosts the Database Server while the Web Server gets installed on the Worker machine. Both of these machines are interlinked within the network.

Users: 

a. FileMaker Pro – 50 users

b. FileMaker WebDirect – 400 users

Server Admin Quandary

The problem is that you have installed FileMaker Server 14 on your Mac. However, you are unable to launch the FileMaker Server Admin Console due to an ‘HTTP STATUS 500’ error but the client is still running and you can access the hosted databases.

Solution to FileMaker Server Admin Issue

As stated before, this issue can be fixed in one simple step. This error message shows up because you installed the incorrect Java version on your server machine, so install the compatible Java version to resolve the issue. Download Java of the latest version and you should now be able to access the FileMaker Server Admin Console. Click here if you need more help with downloading Java for Mac. 

FileMaker Server Development from FMDBSolutions

That was how you can fix the FileMaker Server Admin issue. We hope this article helped. You can also read our blog post on Enabling the FileMaker Web Server if you are facing that problem.

FMDBSolutions offers custom FileMaker development services that can help personalize and enhance your software. Our team of experts is experienced and well-versed in cracking a number of FileMaker problems, be it version 14, 15, 16, 17, or the FM Go App. Say goodbye to all your FileMaker Server troubles by working with us. Click below for a free FileMaker consultation.

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Koushik shankar